casini Privacy Policy

1 Who We Are

casini operates the online gaming platform accessible at casini.app. In the context of this Privacy Policy, "casini", "we", "us", and "our" refer to the operator of the platform. "You" and "your" refer to any individual who accesses or registers on casini.app.

casini is the data controller responsible for the personal information collected on this platform. If you have questions about how your data is handled, you can contact us at [email protected].

2 Personal Data We Collect

casini collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the website, and from third-party services involved in identity verification or payment processing.

We do not collect credit card data or cryptocurrency wallet information because these are not accepted payment methods on casini. All financial transactions are in Philippine Peso via GCash, Maya, or Philippine bank transfer.

3 How We Use Your Personal Data

casini uses the personal data we collect for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain your player profile
• KYC and compliance — to verify that you meet eligibility requirements including the 21+ age requirement before any withdrawal is processed
• Transaction processing — to process withdrawal requests to your GCash, Maya, or Philippine bank account in PHP
• Platform operation — to deliver gameplay, maintain game history, operate the VIP program, and provide account features
• Security and fraud prevention — to detect unusual account activity, prevent fraud, and protect accounts from unauthorised access
• Customer support — to respond to queries, resolve disputes, and assist with account issues
• Legal and compliance obligations — to meet recordkeeping, anti-money laundering, and other applicable legal requirements
• Platform improvement — to understand how players use the platform and improve the experience over time using aggregated and anonymised data

We do not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without human review.

4 Legal Basis for Processing

casini processes your personal data on the following legal bases:

• Contractual necessity — processing required to operate your account, process transactions, and provide the gaming services you registered for
• Legal obligation — processing required to comply with applicable laws, including identity verification and anti-money laundering requirements
• Legitimate interests — processing for fraud detection, platform security, and improving our services, where these interests do not override your rights
• Consent — where you have specifically agreed to certain processing, such as receiving platform communications

5 Sharing Your Personal Data

casini does not sell, rent, or trade your personal data. We share your information only in the following circumstances:

• Payment processors and e-wallet providers — to process withdrawal transactions to GCash, Maya, or your Philippine bank account. Only the minimum data required to complete the transaction is shared.
• KYC and identity verification providers — to verify your identity documents during the KYC process. These providers are bound by confidentiality and data processing obligations.
• Technology and hosting providers — to operate, maintain, and secure the platform infrastructure. These providers access data only as needed to provide their services.
• Legal authorities — where required by law, court order, or government authority in the Philippines or other applicable jurisdiction. We will inform you of such requests where legally permitted to do so.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity. You will be notified before your data becomes subject to a materially different privacy policy.

All third parties who receive your personal data are required to handle it securely and in accordance with applicable data protection requirements.

6 Cookies and Similar Technologies

casini uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the website. The main types of cookies used are:

• Strictly necessary cookies — required for the platform to function, including session management and security features. These cannot be disabled.
• Functional cookies — used to remember your preferences and maintain your logged-in state between sessions.
• Analytics cookies — used to collect aggregated, anonymised data about how players navigate and use the platform, which we use to improve the site experience.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of the casini platform, including your ability to stay logged in.

7 How Long We Keep Your Data

casini retains personal data for as long as your account is active and for a period after account closure as required by applicable legal and compliance obligations. General retention principles:

• Account and identity data is retained for the duration of your account and for a defined period after closure to meet recordkeeping requirements.
• KYC documents are retained for the period required under applicable anti-money laundering and identity verification requirements.
• Transaction records are retained for a minimum period to support audit, dispute resolution, and legal obligations.
• Gaming history data is retained while your account is active and for a reasonable period after closure.
• Technical and usage data collected automatically is retained for shorter periods and is typically anonymised after the operational retention period ends.

Where data is no longer required for any stated purpose or legal obligation, it is securely deleted or anonymised.

8 How We Protect Your Data

casini implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These include:

• SSL (TLS) encryption for all data transmitted between your device and casini.app
• OTP-based authentication required at login to prevent unauthorised account access
• Access controls limiting which staff can access sensitive player data, with access granted only on a need-to-know basis
• Secure storage for KYC documents with restricted access and audit logging
• Regular review of security practices to identify and address potential vulnerabilities

Despite these measures, no internet-based platform can guarantee absolute security. If you believe your account has been compromised, contact casini support immediately through your account.

9 Your Rights as a Data Subject

As a player registered on casini, you have rights over your personal data. These rights are listed below. To exercise any of them, contact us through your account or at [email protected].

We will respond to data rights requests within a reasonable period. Some requests may be subject to limitations where legal obligations require data to be retained regardless of your request — we will explain these clearly when they apply.

10 Minors

casini is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under 21. If we become aware that an account has been registered by a person under 21, the account will be closed and all associated data deleted, except where retention is required by law.

If you are a parent or guardian and believe a minor has registered a casini account, contact us immediately at [email protected] so we can take appropriate action.

11 Changes to This Privacy Policy

casini may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes affecting how we process your data, we will provide notice through your account before the change takes effect.

Your continued use of the casini platform after an updated Privacy Policy is published constitutes acceptance of the revised Policy. If you do not accept the revised terms, you should stop using the platform and may request account closure.

We recommend reviewing this page periodically to stay informed about how casini handles your personal information.

12 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, you can reach us at:

For responsible gaming concerns, please visit the Responsible Gaming page. For terms governing your use of the platform, see the Terms & Conditions.